Delivery & Returns

How much does shipping cost?

Shipping is free on orders over $100.

On orders under $100, including sample packs, shipping is $7.95.

How long does it take for my order to be dispatched?

We aim to dispatch your stationery within 48 hours of receiving your order (Monday-Friday).

Once your order has been dispatched, you will receive a tracking number with instructions on how to track your parcel.

Which countries do you deliver to and how long does it take?

We currently deliver to the following countries, and have included our average delivery times below for your perusal:

  • Australia | 6-7 Days
  • Austria | 2-3 Days
  • Belgium | 2-3 Days
  • Bulgaria | 6-8 Days
  • Canada | 5-7 Days
  • Croatia | 4-5 Days
  • Cyprus | 3-6 Days
  • Czech Republic | 5-7 Days
  • Denmark | 2-3 Days
  • Estonia | 3-4 Days
  • Finland | 2-3 Days
  • France | 2-3 Days
  • Germany | 2-3 Days
  • Greece | 3-4 Days
  • Hong Kong | 6-8 Days
  • Ireland | 1-2 Days
  • Israel | 4-6 Days
  • Italy | 4-5 Days
  • Latvia | 3-5 Days
  • Lithuania | 3-5 Days
  • Luxembourg | 2-3 Days
  • Malta | 3-5 Days
  • Monaco | 4-5 Days
  • Netherlands | 2-3 Days
  • New Zealand | 6-7 Days
  • Norway | 3-4 Days
  • Poland | 3-4 Days
  • Portugal | 2-3 Days
  • Romania | 6-8 Days
  • Russia | 7-10 Days
  • Singapore | 5-7 Days
  • South Africa | 6-8 Days
  • Spain | 2-3 Days
  • Sweden | 2-3 Days
  • Switzerland | 2-3 Days
  • United Kingdom | 2 Days
  • United States | 4-5 Days

Please note that the delivery timelines are from the point the order is shipped by our delivery partners and are guidelines provided by our partners and not guaranteed by Monoset.

Returns & Cancellations

If you are not completely satisfied with your order, we offer a full refund or replacement service. If you have an issue please get in touch via our Contact Form.

We check each component of the Monoset collection at several points during the manufacturing process to ensure the quality is perfect. We then do an intense quality control check before each item is sent. 

Please refer to our Terms & Conditions for further details as well and of course your statutory rights are unaffected by our returns policy.